PLEASE READ THE PARAGRAPH BELOW BEFORE FILLING OUT A PRODUCT STATUS UPDATE.
Purchases made from Reef Radiance usually take from 1 - to 2 weeks to reach you - depending on where you are in the US - unless otherwise indicated on our site. PLEASE ALLOW THE INDICATED TIME ON THE SITE TO ELAPSE BEFORE YOU SUBMIT A PRODUCT ORDER STATUS FORM - AS THIS IS PLACED THERE AS A GUIDE FOR YOU TO PLAN THE RECEIPT OF YOUR ORDER. IF YOU NEED A PRODUCT IN A FASTER TIME FRAME THAN LISTED ON THE SITE - PLEASE EMAIL US BEFORE YOU ORDER. WE DO NOT RESPOND TO PRODUCT STATUS REQUESTS IF THE PRODUCT IS STILL WITHIN THE SHIPPING TIME FRAME INDICATED ON OUR SITE - THIS ENABLES US TO KEEP OUR COSTS DOWN AND KEEP PROVIDING AMAZING PRODUCTS AT INCREDIBLE PRICES. If your order hasn't arrived after this time, please complete the form below to request a status update on your order. Please fill out every line as we cannot track your purchase if we do not have all the information. Thank you for your understanding - we appreciate your business!
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